Frequently Asked Questions

Welcome to our FAQ page, where you can find answers to the most commonly asked 
questions about our products.

Products

Storage & Freezing

Delivery & Pickup

1.1 Our products

Are your products vegan?
We prefer the term ‘powered by plants’ as we feel this spotlights the beautiful ingredients themselves. So yes, all our products are 100% plant-derived made with fresh ingredients (yay!). They also contain no animal products or gluten.
Are your products gluten-free?
All our dips are gluten and dairy-free. However, our Midnight Gospel patty contains gluten.
Who are the products for?
Loaded Gun helps time-strapped mamas feed their kids the best foods, work-from-home warriors get snacky in the healthiest way possible, and meat eaters transition to becoming more plant-based.
Are your dips suitable for people on a paleo or keto diet?
Yes, and no. It depends on how strict you are about adhering to these diets. Yes because, our products contain 100% whole foods, which ticks the boxes for both diets. However, you may choose to refrain from consuming our products as they all contain some form of natural sweeteners (none of which are artificial and are naturally derived).
What kinds of sugars are found in your products?
We use only natural sweeteners like caramalised onions (in Umami Bomb). For the Carrot Kimchi premium medjool dates are used and no processed white sugars are used. Processed (white) sugar is a big gut disruptor and we're all about choosing gut-friendly ingredients. 
Where are the products made? Is it a halal kitchen?
They come straight to you from our Home Kitchen. The same kitchen is used to cook other meals. At times, pork/meat is handled in this space, but we assure you that Loaded Gun products are 100% plant-based. At no point do they come into contact with meat products. We are not halal certified.
What items are made completely from scratch?
All of our key ingredients. For example, our plant-powered Kimchi (Yes! No fish sauce! No shrimp!) is used in our Kick-Ass Carrot Kimchi Hummus. Our Kimchi is homemade, brewed with the most warming of vegetable broths (this is homemade as well).Umami Bomb Cashew Cream contains roasted red capsicums and caramelised onions. Bitchin', right?? We think so too.

Recently, i've introduced a fragrant lime leaf oil to my green goddess too.. <3 <3
What is the best way to consume your dips?
The idea is to get it in your mouth, STAT! You could eat them straight out of the tub. The utensil of choice is totally up to you. (Fingers work fine in a pinch!) Our dips are designed to be the perfect accompaniment to any snack. They act as a ‘rempah’ or base sauce, for meals. Some of our favourite ways to scarf them are on pizza, in wraps, sandwiches, and on top of fries. Inventive ways to use them are as pasta sauces, and even ravioli fillings. Browse our recipes page for more inspo.

How long can I keep the dips for in the fridge?

A good rule of thumb is that they're good for 10 days from the day of delivery or pickup. Like anything fresh, whole and preservative free, they contain the best nutrients, flavour and freshness within this window. 

How should I store the products for maximum freshness?

All products need to be refrigerated from 0 - 4 degrees celcius to maintain ultimate freshness.

Can I freeze the dips?

Yes, they can be frozen directly in the jars themselves. Our jars are safe for freezing as they are made with high quality glass :)

How do I defrost the dips and when should I consume them by?

Place the entire jar in the fridge to defrost overnight. The next day (or as fast as 8 hours later), your dip is ready to be enjoyed. Please then consume the dip within the next 7 days.

Will freezing change the texture and taste of the dips?

No, it will not. At most, there will be a thin layer of water formed from the freezing and defrosting process. Just stir through!

I'm having a party! How long can I keep the dip out at room temperature for?

It can last at room tempature for about 3 hours. Avoid direct sunlight. If you are going for a picnic, carrot kimchi is the best option, but not umami bomb or green goddess if you are staying out in the sun for long hours. However, with proper ice bags and cooler systems, all the dips can be brought out for around 2 hours :)

Preferably, you should refrigerate it as soon as you receive it.Why? It contains no preservatives and is made from the freshest ingredients - this is what makes it so damn delicious!

Delivery

What are the delivery fees?
$9.90 Delivery fee for orders below $80. Any order above, delivery is FOC. You may also choose to pickup from our home kitchen at Marine Terrace.
I can't seem to check out my items and select a date. Why?
We are only producing the products once a month now, and slots will be released via our IG and eDMs. You may subscribe to our eDM on the home page (scroll to the end).
Can I purchase the products outside of your delivery dates?
Sometimes we have stock on hand. Please whatsapp us using the contact us function on our homepage and we'll get back to you shortly.
Where is the pickup location?
We are located at Marine Terrace in the east.
Can I get a same day pickup? Or if I'm gunning for a delivery slot that isn't available on the checkout?
We usually make extras. Please whatsapp us at +65 8170 7100 and we'll do our best. dont spam me